Billentis e-invoicing/e-billing Report 2016: Digitisation and Automation

An independent international e-invoicing consultant and market analyst has written this report. Its purpose is to support invoice issuers and recipients wishing to replace expensive paper-based invoice management.

It aims to provide all the relevant information for succeeding with an e-invoicing project. The report not only presents facts, but also qualitative views, evaluation and details about solutions to the challenges of e-invoicing.

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Excerpt from the report:

Today’s business models evolved through decades, which focused on conventional paper processing. In the northern hemisphere, businesses and governments are usually taking a gradual approach to replacing these paper-based systems with digital substitutes. Small steps can only create incremental improvements. Paper invoices are clearly still dominating the landscape. Scan and capture can bring first improvements. Image-based PDFs and a minor proportion of structured electronic invoices follow this evolutionary step quite often.



This kind of digitisation requires organisations to increasingly establish invoice workflow and archiving solutions. As a consequence of this improvement, many disadvantages of conventional paper processing disappear, yet several other ones remain.



Digitization of invoices alone is not sufficient for achieving zero-touch and automated invoice processing. The proportion of exception handling is still too high in most organisations. One major reason is poor data quality in invoices. Inaccurate information in B2B invoices is a major reason for payment delays. Reducing the proportion of exception handling might increasingly become a priority. Automated e-invoicing is an excellent vehicle to combat this quality problem.

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