The Netsend Blog
The latest news and views in the world of e-invoicing/e-billing and document distribution technology.
By Arthur Kaufman, Independent writer and speaker Let me start by saying I am eminently unqualified to write what you're about to read. I have no qualifications in finance, banking or the credit industry, nor any experience in running a business of any kind. Even...read more
Divesting authority and control away from Head Office and out to operations in the field has been a popular business model for many years. In the 1700’s the East India Company allowed all of its factories around the world to operate locally and control their own...read more
By Jon Swan, Head of Credit at Hachette UK Traditionally, and over many years, the typical training for Credit and Collections staff was centred mainly around assertiveness skills and the use of the “strong” words that would (apparently) produce better cash recovery...read more
By Phil Hutchison, Neopost UK A good multi-channel communications strategy takes a customer view of your business’ communication. It gives them the choice over how they wish to interact with you and aims to deliver the best possible experience through each...read more
Accounts Receivable best practice has at least one element in common with virtually any other best practice recommendation for business. Lose the paper, go digital. It’s staggering to think that, even in some global businesses, AR teams may be printing, folding and...read more