Converting Your Customers to e-Billing

How to maximise the conversion of your customers to accept billing documents electronically. From an outline of benefits to a step-by-step approach to driving improved uptake.

Excerpt from the white paper:


For all the talk of electronic billing’s benefits, many businesses have implemented solutions and have only seen modest uptake as a result. With average uptake in the range of 15 to 30 percent, it is far from the game-changer many expected e-billing to be.


For businesses trying to shift accounts to simply accept invoices emailed as PDFs, it’s understandable that the uptake might be low. In the majority of cases, however, the broader scope of real e-billing offers plenty more to benefit customers, when communicated clearly.


At Netsend, we achieve an average conversion rate of 82 percent of our clients’ invoices sent electronically. In most cases, this requires an element of dedicated onboarding and conversion activity. This guide sets out the steps we take and how we make the switch to e-billing a compelling proposition for the vast majority of users.

Download the full white paper to learn more…