Download the O&M Movianto Case Study

Download the case study document, explaining how O&M Movianto benefited from implementation of Netsend to facilitate e-invoicing for clients in the pharmaceutical supply chain industry.

Owens and Minor Movianto Case Study - Pharmaceutical Supply Chain

Excerpt from the O&M Movianto Case Study

Client Profile – O&M Movianto

OM Movianto is a leading European healthcare solutions partner for the pharmaceutical, biotech, medical device and diagnostic industries. Providing outsourced services along the supply chain such as warehousing, transportation, active temperature control logistics as well as Value Added Services; order to cash and sourcing.

 

A growing team of 1,900+ employees manage over 275,000 pallet locations, spread over a network of 21 wholly-owned warehouses, in 11 European countries. OM Movianto operates in four regions in Europe, with capabilities in: West (United Kingdom and Eire), North (Belgium, Netherlands, Germany, Switzerland, Denmark, Nordics, Poland, Czech Republic and Slovakia), and South (France, Spain).

 

Website www.movianto.com

 

The Challenge

Movianto needed to handle large number of transactions for their growing client-base, across Europe. A particular challenge lay in supporting the invoicing requirements of their order to cash service, which involves invoicing their clients’ customers and handling the order to cash process on their behalf.

 

“We were using SAP and it was proving difficult to get invoices out. There was no mass send function, nor the level of control we needed.”

 

“It was even more of a problem, due to the way we needed to invoice our clients’ customer (for the order to cash service), as they’re not necessarily our own customers. It’s important for us to have a solution which adds on to our ERP, regardless of what that ERP is, to enable us to get invoices out in the right way and manage the process effectively.”

 

“It was all manually done. We ran the invoices off and used the contact details stored in the master data to direct the invoices to the correct people. But this got really complicated, because of the limits on how many contacts could be stored in those fields, which details were assigned as primary contacts, non-primary contacts, etc. We needed a solution without these restrictions and reliance on very manual workarounds.”

 

Download the case study to learn more…