by Adelle | 21 Dec, 2018 | Credit Control, Credit Management, Data Security, Electronic Billing, Invoicing software, News
Artificial Intelligence (AI) is poised to transform many digital processes. In particular, machine learning, as a subset of AI, presents a step-change in credit control processes. Through the application of machine learning, credit controllers will be able to identify...
by admin | 4 Jul, 2018 | Accounts Receivable, B2B Invoicing, Credit Management, Data Security, Electronic Billing, Electronic Document Distribution, Electronic Invoicing
The General Data Protection Regulation has been a hot topic of late. Designed to empower and protect individuals, with regard to their data, the GDPR places considerable onus on businesses to improve data handling. With the regulation now in place, Accounts Receivable...
by admin | 4 Jun, 2018 | Credit Control, Credit Management
With the recent collapse of Carillion in the news, it has drawn attention to the potential risks when credit is extended to any business partner. Carillion was dubbed ‘too big to fail’ by some1, but fail it did – leaving an ecosystem of business partners with unpaid...
by Netsend | 13 Oct, 2017 | Blog, Cash flow, Credit Control, Credit Management, Development, Electronic Billing, Invoicing software, Outsourcing, Outsourcing Document Distribution, Transactional Document Distribution
It never ceases to amaze me that many squabbling factions can still comprise a successful business. The case of sales vs. credit control is a classic example of this. From the perspective of a sales person in a business whose main customers are credit controller...
by Netsend | 18 May, 2017 | Blog, Cash flow, Credit Control, Credit Management, Development, Guest Posts
By Jon Swan, Head of Credit at Hachette UK Traditionally, and over many years, the typical training for Credit and Collections staff was centred mainly around assertiveness skills and the use of the “strong” words that would (apparently) produce better cash recovery...
by Netsend | 8 May, 2017 | B2B Invoicing, Blog, Credit Control, Credit Management, Development, Electronic Billing, Electronic Document Distribution, Electronic Invoicing, Outsourcing, Outsourcing Document Distribution, The Paperless Office, Virtual Mailroom
Accounts Receivable best practice has at least one element in common with virtually any other best practice recommendation for business. Lose the paper, go digital. It’s staggering to think that, even in some global businesses, AR teams may be printing, folding and...