Businesses require scalability, security and availability in e-billing to maintain cash flow and protect sensitive information. E-billing processes encompass the delivery of e-invoicing, statements, dunning letters and any other communications pertaining to the billing cycle. As a result, they need to be highly secure, scale up when demand rises and be available at all times. In order to maximise security and ensure availability at scale, the underlying architecture of an e-billing platform needs to be inherently scalable and secure. We look at each of these requirements in turn, and how Netsend addresses these through architectural considerations.
Scalability in e-billing
Before the advent of e-billing, accounts receivable (AR) departments struggled when required to scale up quickly. AR processes were reliant on manual invoice creation, sending and chasing. Consequently, increased workloads could introduce human error and presented natural limitations due to human performance. As a result, businesses risked delays in bringing cash into the business and potential cash flow problems when trying to scale.
E-billing solutions, such as Netsend, remove these repetitive manual processes from AR and enable scalability to meet demand. An e-billing system should enhance the capabilities of the AR team, improving performance and reliability. Netsend enables ultimate stability through harnessing the scalability of the Amazon Web Services (AWS) platform. AWS consists of a broad set of infrastructure services, such as computing power (EC2), storage options, networking and databases, delivered as a utility: on-demand. The Netsend platform is written to leverage this inherent scalability – scaling up and down instantly to meet demand.
Netsend is licensed ‘as-a-Service’ to plug in to your existing systems and scale to meet your requirements. Utilising the scalability of the AWS platform means you only pay per invoice with no overheads to support a data warehouse or similar. When your invoicing volume drops, your service use is lower, so you pay less. We think that’s simple and fair.
Security in e-billing
As an ISO 27001 certified e-billing solution, Netsend provides maximum security for e-billing processes. E-billing involves the handling of inherently sensitive information. Consequently, this demands the utmost rigor in information security. Beyond ISO 27001 certification, Netsend ensures security through the utilisation of the AWS platform. Security in the cloud is recognized as better than on-premises. Broad security certification and accreditation, data encryption at rest and in-transit, hardware security modules and strong physical security all contribute to the highest level of security possible in e-billing.
Availability in e-billing
Availability of e-billing services is essential for the smooth-running of the AR department and reliable cash flow. At Netsend, we send over 1.5 million financial documents per month (supporting cash flow of over £145 billion) on behalf of global clients. Our network and platform simply cannot be unavailable at any time.
Netsend is built from the ground up to achieve maximum availability. With multiple layers of caching and redundancy, running on Amazon AWS, you can be sure your e-billing service will be available at all times. The AWS Cloud spans 57 Availability Zones within 19 Regions around the world, with announced plans for 12 more Availability Zones and four more Regions in Bahrain, Cape Town, Hong Kong SAR, and Stockholm. Netsend makes full use of this resilience and reach to ensure seamless and reliable service for all our clients, all of the time.
Amazon Web Services as a solid foundation
As explained above, running Netsend on AWS ensures a highly secure, scalable and availability e-billing service for all our customers. Amazon have grown to become the dominant cloud service platform in the modern world. Every web-based solution needs to be hosted somewhere, so at Netsend we have chosen the very best platform to support our growing customer base.
For those of you who want to know more about Netsend’s architecture, or how we achieve any of the above, feel free to get in touch. We would be happy to arrange a call or webinar to explain more.