What is E-mail Invoicing?
E-mail invoicing is a method of electronic document distribution which sends a customer their service invoice in an e-mail, as opposed to by post or fax. This e-mail contains a link to a secure web page where the customer can immediately pay their bill. E-mail invoicing is a popular way to send statements to customers as they are less likely to contain private information. A bill or statement sent by e-mail invoicing is available for the customer to print or store as soon as it is received, the same as a document sent by fax or post.
Is Online Invoicing Different?
Online invoicing differs from e-mail invoicing in the way that the invoice or statement is sent to the customer. Online invoicing does not simply present the customer with their invoice as part of an e-mail; instead, a link to the invoice is sent by e-mail and the customer must follow this to their online invoice. Online invoicing is preferred to e-mail invoicing when private information is being sent because the link to that document can be protected with security questions to authenticate a customer.
How can E-mail Invoicing and Online Invoicing help me to manage more Customers?
E-mail invoicing and online invoicing can be used as a form or mass document distribution; when multiple documents must be sent at the same time this can be done at the click of a button. Online and e-mail invoicing can also be used to send customer statements on a schedule; the e-mail invoicing system is connected with a database which provides the statement so that the invoicing system can send it out on the appropriate day. If this system seems complicated, Netsend may be able to help as they are accompany who specialise in electronic document distribution, and are experts in the e-mail invoicing and online invoicing field.
E-mail and online invoicing allow the instant sending of an invoice. This means a customer will find their invoice when the service they have received is still fresh in their mind. This means your customers will be less likely to forget or miss payments than if they were billed using fax or post. With a larger client base, the chasing up of late payments will become more complicated. As e-mail and online invoicing allows your customers to pay their invoices when they receive them, they are more likely to do this quickly.