Use Case: Mixed Media and Mixed Format Invoicing

Supporting customers in the need for a greater variety of invoice formats and media types in a diversifying market.

Putting the Customer First: Mixed Media and Mixed Format Invoicing

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Excerpt from the e-invoicing use case:



Despite the best intentions of those driving the electronic invoicing revolution, there is a tendency towards format diversification. Even if specific industries, or regions, adopt an e-invoicing standard, there will always be a need to support those using older formats, or those outside of the standardised region.


As if format variants weren’t enough to deal with, it’s common for businesses to need to support a percentage of their customers who still require paper-based invoices. Even if this is only a handful of customers, the need for parallel invoicing processes and printing hardware need to be considered.


This use case outlines a typical business scenario, demanding both invoice format and media type variations. We then demonstrate how Netsend addresses both challenges, presenting a complete invoicing solution.


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