Outsourcing vs. In-House E-invoicing

This information document outlines answers to frequently asked questions about outsourcing vs. building an in-house solution to process business documents.

e-invoicing FAQ

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Excerpt from the Outsourcing vs. In-House E-invoicing FAQ:


Invoicing is such a critical step in the cash collection process that some businesses still fear any suggestion of outsourcing any aspect of this. However, their current invoice process almost certainly requires the postal delivery of invoices – in effect outsourcing the delivery process to the postal service.


With the advent of e-invoicing, or e-billing (in the wider sense), businesses are able to create competitive advantage by quickly adopting e-invoicing protocols to match customer demands, as well as improving cashflow and business process efficiency. But e-invoicing is a complex and fast-evolving field, meaning businesses either need to seek out an expert partner to outsource aspects of the process to, or to take on the challenge of developing and maintaining an e-invoicing system in-house.


With 20% year-on-year growth in e-invoicing, the opportunity to carve out competitive advantage favours those who can act fast to offer e-invoicing to their customers. Outsourcing e-invoicing can achieve exactly this through simplicity, scalability and efficiency.

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