Managing Risk in Credit Collection

Managing Risk in Credit Collection

With the recent collapse of Carillion in the news, it has drawn attention to the potential risks when credit is extended to any business partner.  Carillion was dubbed ‘too big to fail’ by some1, but fail it did – leaving an ecosystem of business partners with unpaid...
How to Solve the Sales vs. Credit Control Battle

How to Solve the Sales vs. Credit Control Battle

It never ceases to amaze me that many squabbling factions can still comprise a successful business.  The case of sales vs. credit control is a classic example of this. From the perspective of a sales person in a business whose main customers are credit controller...
Accounts Receivable Best Practice: 7 Steps for Improving Productivity

Accounts Receivable Best Practice: 7 Steps for Improving Productivity

Accounts Receivable best practice has at least one element in common with virtually any other best practice recommendation for business.  Lose the paper, go digital.  It’s staggering to think that, even in some global businesses, AR teams may be printing, folding and...